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PowerUp Casino carries a 3.5-out-of-5 aggregate rating built from 96 real reviews across Trustpilot, AskGamblers and Casino.guru, dated 2026-07-29. Payment options, game selection and 24/7 support get real praise across all three platforms; withdrawal speed and a couple of bonus disputes are the recurring complaint.
Ratings snapshot
Three platforms, three different scales, one weighted answer. Here's the raw data before we explain how we combined it.
| Platform | Native score | Reviews | Collected |
|---|---|---|---|
| Trustpilot | 2.1 out of 5 ("Poor") | 21 | 2026-07-29 |
| AskGamblers (player rating) | 9.2 out of 10 | 41 | 2026-07-29 |
| Casino.guru (user feedback) | 3.0 out of 5 ("Good") | 34 | 2026-07-29 |
Converted to a common 5-point scale and weighted by review count: (2.1 × 21) + (4.6 × 41) + (3.0 × 34), divided by 96 total reviews, comes out to 3.5. That's the aggregate rating on this page, built from real numbers rather than picked to look good. It also sits well below AskGamblers' player score on its own, because Trustpilot's 21 reviewers are considerably harsher than AskGamblers' 41.
Trustpilot: 2.1 out of 5, rated "Poor"
PowerUp Casino's Trustpilot listing carries a 2.1 TrustScore out of 5, Trustpilot's own "Poor" tier, from 21 reviews, with 33% of them negative, as indexed on 2026-07-29. It's the harshest of the three platforms by a wide margin, and worth weighing alongside the other two rather than on its own: AskGamblers' 41 reviewers and Casino.guru's 34 both land considerably higher.
AskGamblers: 9.2 out of 10 player rating
AskGamblers runs two separate scores for this casino: a 7.4/10 CasinoRank, which is AskGamblers' own editorial score, and a 9.2/10 player rating built from 41 submitted reviews, which is what real users think of it. Complaint handling averages 2 days across 27 logged complaints, per AskGamblers' own complaint-response tracker.
AskGamblers' official verdict box lists what it likes and doesn't:
| What AskGamblers likes | What AskGamblers doesn't |
|---|---|
| Excellent choice of payment methods | Slow withdrawals |
| No payment fees | No weekend withdrawals |
| 24/7 live chat |
Individual complaints on the platform describe a $544 withdrawal that processed slowly and a bonus with a hidden max cashout clause on a €440 win, both consistent with the "slow withdrawals" line in AskGamblers' own verdict box above.
Casino.guru: Safety Index 8.5, user feedback "Good"
Casino.guru scores this casino two different ways as well. The Safety Index, 8.5 out of 10 and labelled "High", is Casino.guru's own fairness and T&C assessment, not a player rating. Separately, its "User feedback" score, built from 34 reviews and displayed as "Good," works out to roughly 3.0 on the same 0-5 scale Casino.guru uses internally: we derived that by weighting its published review-distribution bars (23% Perfect, 14% Great, 23% Good, 23% OK, 17% Weak), and it matches the 3.0 value the platform embeds in its own page code.
Casino.guru's own editorial pros and cons list:
| Pros (Casino.guru) | Cons (Casino.guru) |
|---|---|
| Extensive collection of games from multiple providers | Undisclosed owner |
| Live chat support available 24/7 | Skrill and Neteller depositors can't claim the welcome bonus |
| Live dealer games available | |
| Wide range of languages and currencies |
Individual player reviews on Casino.guru add texture the star rating alone doesn't. One recurring pattern: a reviewer who got a withdrawal back in 24 hours the first two times, then waited four days on a third attempt from the same account, a rhythm that matches AskGamblers' own "slow withdrawals" line above more than it contradicts it. Withdrawal speed and bonus terms are the two themes that show up across independent reviewers on both platforms, not just our own read of the T&C.
Licence, ownership and Ontario, briefly
The casino runs an international licence out of Curaçao, under operator Rabidi N.V. and Antillephone licence 8048/JAZ per gambling.com's review; full detail, including a second set of numbers reported elsewhere, is on our PowerUp Casino homepage. On Ontario specifically: the casino isn't yet registered with the AGCO/iGaming Ontario, per gambling.com's Canada-focused review.
How this page sources its ratings
Every rating above links back to a named platform, Trustpilot, AskGamblers or Casino.guru, with a review count and a collection date attached, so it can be checked independently rather than taken on faith. The 3.5-out-of-5 aggregate is built from that same sourced data, weighted by how many reviews each platform actually carries.
Welcome offer
Welcome Package up to $4,500 + 350 Free Spins
PowerUp Casino review FAQ
What is PowerUp Casino's overall rating?
3.5 out of 5, weighted across 96 real reviews from Trustpilot (2.1/5, 21 reviews), AskGamblers (9.2/10 player rating, 41 reviews) and Casino.guru (3.0/5 user feedback, 34 reviews), all collected 2026-07-29.
Is PowerUp Casino's Trustpilot rating accurate?
It reflects Trustpilot's own scoring: 2.1 out of 5, "Poor," from 21 reviews with 33% negative. It's the lowest of the three platforms we checked, and it pulls the combined rating down from where AskGamblers' player score alone would put it.
What do players complain about most in PowerUp Casino reviews?
Withdrawal speed and bonus terms, consistently, across AskGamblers' own "what we don't like" verdict (slow withdrawals, no weekend withdrawals) and individual Casino.guru reviews describing multi-day payout waits and a bonus withdrawn after it had already been offered.
Does PowerUp Casino have a good Safety Index?
Casino.guru rates it 8.5 out of 10, its "High" tier, based on T&C fairness, complaint volume relative to size, and blacklist checks. That's an editorial trust score, separate from the 3.0/5 user feedback score from actual players on the same platform.
Are the PowerUp Casino reviews on this page real?
Yes. Every figure traces to a live listing on Trustpilot, AskGamblers or Casino.guru, dated 2026-07-29, with the platform's own review count attached. None are written by us.